FAQ

Q: How long does shipping take?

A: Most orders arrive within 7–14 days depending on your location. You’ll get tracking details once your order ships.

Q: What if my item doesn’t fit?

A: Please review our Size Guide before ordering. Because items are made to order, we only replace items that are defective or damaged.

Q: How do I care for my items?

A: We recommend washing in cold water and air drying to maintain softness and color.

Q: Do you offer gift cards?

A: Yes — digital gift cards are available for purchase!

Q: How can I contact support?

A: Email us anytime at hello@thecozymomcollective.com.